Bjaee Terms & Conditions — Your Rights and Responsibilities

01Introduction & Consent

bjaee Welcome to the platform. These Terms & Conditions (hereinafter "Terms") bjaee.bet These Terms apply to the use of the website and all its services. By registering on our platform or using any of our services, you are automatically deemed to have accepted these Terms in full.

These terms and conditions have been prepared in accordance with the applicable laws of Bangladesh. bjaee The right to modify these terms at any time is reserved. Any changes will be communicated to your registered email address and updated on this page.

These terms are available in both English and Bengali. In the event of any ambiguity, the Bengali version shall be considered authoritative.

02Eligibility & Registration Requirements

bjaeeTo open an account on and use the services of, all of the following conditions must be met:

• You must be at least 18 years of age. Registration by anyone under 18 is strictly prohibited.
• You must be a resident of Bangladesh or a country where online betting is legally permitted.
• All information provided during registration must be truthful, accurate, and up to date.
• Each person may register only one account. Multiple accounts are strictly prohibited.
• Identity verification via a valid National ID or passport is required at the time of account registration.
• A valid mobile number and email address are required.

Identity Verification (KYC) Process

bjaee bjaee follows internationally recognized KYC (Know Your Customer) standards. Identity verification may be required before withdrawals or after a certain volume of bets has been placed. Required documents: a copy of your National ID or passport, along with a recent utility bill or bank statement.

03Account Management

Your bjaee You are solely responsible for the security of your account. Never share your password or login credentials with anyone.

• Use a strong password and update it regularly.
• If you log in on a public or shared device, make sure to log out immediately after your session.
• If you suspect unauthorized access to your account, notify support immediately.
• Placing bets on behalf of a third party through your account is strictly prohibited.

Account Balance

Your account balance updates in real time. Any discrepancies must be reported to support within 24 hours of being noticed. Complaints submitted after this window may not be accepted.

If your account has no transactions for 12 consecutive months, it will be marked as inactive and a monthly inactivity fee may apply. You will be notified in advance by email.

04Deposit & Payment Policy

bjaeeDeposits can be made through various payment methods on. All deposits are processed in Bangladeshi Taka (BDT).

• Only payment methods registered in your own name may be used.
• Use of third-party payment methods is strictly prohibited.
• If a deposit fails, the amount is typically returned within 1–2 hours.
• On Deposits bjaee No additional charges apply.

05Withdrawal Policy

Your account's KYC verification must be completed before you can make a withdrawal. Withdrawal requests will not be processed until verification is done.

• Minimum withdrawal amount: ৳ 500.
• Maximum daily withdrawal limit: ৳1,00,000.
• Withdrawals can only be made to the same payment method used for the original deposit.
• Mobile banking withdrawals are typically processed within 15 minutes to 24 hours.
• Bank transfer withdrawals may take 1–3 business days to process.
• For Withdrawals bjaee Generally no charges apply, though your payment provider may impose their own fees.

06Bonus & Promotion Terms

bjaee A variety of bonuses are available — Welcome Bonus, Daily Bonus, Reload Bonus, and Referral Bonus. Each bonus comes with its own specific terms and conditions.

General Bonus Terms

• Each bonus has its own wagering requirement (WR). Please refer to the bonus offer page for full details.
• Wagering requirements must be met within the specified time after a bonus is credited; otherwise, the bonus will be cancelled.
• Multiple bonuses cannot be used simultaneously unless the offer explicitly states otherwise.
• Bets placed with bonus funds may only apply to specific sports markets.
• The right to cancel any bonus earned due to a system error or technical fault bjaeeis reserved.
• If bonus abuse is detected, the account will be terminated and all bonuses will be forfeited.

07Betting Rules

bjaeePlease read and understand the following rules before placing any bets. These rules apply to all Sports Betting markets.

Bet Acceptance & Confirmation

• A bet is only valid once a confirmation number has been issued by the system.
• If a bet is left incomplete due to an internet connection issue, please verify it in your account history.
• A confirmed bet generally cannot be cancelled.

Bet Cancellation & Void

• If a match is abandoned or postponed, the bet will be voided and your stake will be refunded.
• If incorrect odds are displayed due to a technical error, bjaee reserves the right to void the affected bet.
• If match results are revised (e.g., via DLS method in cricket), the official result shall be final.

Live Betting

Odds in live betting change rapidly. The odds at the time of bet submission may differ from those at confirmation. bjaee In that case, the bet will either be confirmed at the new odds or cancelled.

Maximum Payout Limit

The maximum payout from a single bet is ৳ 10,00,000. Any winnings exceeding this amount will be paid up to this limit only. For multiple bets, daily payout limits apply.

08Prohibited Activities

Any of the following activities bjaeeis strictly prohibited on. Violations will result in permanent account closure and possible forfeiture of your balance:

• Operating multiple accounts under the same identity (multi-accounting).
• Bonus abuse — claiming bonuses using false information or exploitative tactics.
• Betting using match-fixing arrangements or insider information.
• Attempting to hack an account or gain unauthorized access to another user's account.
• Using funds derived from money laundering or illegal sources.
• Placing bets using automated bots or software.
• Using third-party payment methods.
• Threatening or abusive behavior toward other users or staff.

09Privacy & Data Protection

bjaee The protection of your personal data is our top priority. Our full privacy policy is available separately.

• Your personal information is never sold to third parties.
• Payment information is secured with SSL encryption.
• Information may be disclosed in response to lawful requests from law enforcement agencies.
• Your consent is obtained before your information is used for marketing purposes.
• You may request deletion of your personal data at any time (exceptions apply where legal obligations require retention).

10Account Closure & Suspension

You may voluntarily, at any time, bjaee You can close your account at any time by contacting our support team.

Upon voluntary account closure

• Any balance in your account will be paid out; however, active bets will remain open until their results are settled.
• Bonuses with incomplete wagering requirements will be forfeited.
• To reopen a closed account, please contact our support team.

Account Closure by bjaee

In case of a terms violation bjaee Accounts may be closed without prior notice. Depending on the nature of the violation, any remaining balance may be paid out or forfeited. If a self-exclusion request is submitted as part of responsible gambling, the account will be suspended for the specified period.

11Changes to Terms & Conditions

bjaee reserves the right to modify these Terms & Conditions, in whole or in part, at any time. The following rules will apply when changes are made:

• For significant changes, notice will be sent to your registered email address at least 7 days in advance.
• Updated terms take effect as soon as they are published on this page.
• Continued use of the platform after any changes will be considered acceptance of the updated Terms.
• If you do not agree to the updated terms, you may close your account and withdraw any remaining balance.

12Contact & Complaints

If you have any questions, feedback, or complaints regarding these terms, please reach out to our support team. We are available 24/7.

• Email: support@bjaee.bet
• Live Chat: Log in to the platform and click the support icon.
• Response time: typically within 24 hours.

Once a complaint is submitted, a reference number will be issued. You will be notified of the outcome within 5 business days of the investigation being completed. bjaeeYou have the right to escalate a complaint to the relevant regulatory authority if you are not satisfied with bjaee's decision.