Data Protection

Bjaee Privacy Policy — How We Keep Your Data Safe

Every piece of information you share on the bjaee platform is held in trust by us. This page explains what data we collect, why we collect it, and how we keep it safe.

Last Updated: January 2026
SSL Encryption All Data Encrypted
No Third-Party Sales Your data is never sold
Your Control Delete Data at Any Time

Why Is Your Data Safe at bjaee?

We believe privacy is a fundamental right. That's why every system we build puts the protection of your data first.

Advanced Encryption

All your personal data and transactions are secured with 256-bit SSL encryption, making it virtually impossible for hackers to access.

Secure Servers

Your data is stored in internationally certified secure data centers, with 24/7 security monitoring in place.

Restricted Access

Only authorized personnel can access your data. Every access is recorded in a log.

No Sale of Data

Bjaee never sells your personal information to third parties. Your data stays yours.

Your Control

You can request to view, correct, or delete your information at any time.

Transparent Notifications

If there are any changes to the Privacy Policy, we will notify you by email in advance. There are no hidden changes.

01Introduction & Scope

bjaee Welcome to the platform. We are bjaee.betbelieves that protecting the privacy of your personal data is one of our highest responsibilities. This Privacy Policy explains what types of data we collect, why we collect it, how we use it, and what steps we take to keep your information secure.

This policy bjaee.bet Applies to the website, mobile application, and all our digital services. By using our platform, you are considered to have agreed to this Privacy Policy.

This policy has been prepared in accordance with applicable data protection laws in Bangladesh and international best practices. We review and update this policy on a regular basis as needed.

Please Note: This Privacy Policy covers our Terms & Conditions works in conjunction with. Both documents should be read together.

02What Data We Collect

bjaee Collects various types of information. The categories of data we collect are detailed below:

Personal Identification Information

  • Full Name (as per National ID)
  • Date of birth and age verification details
  • Current & Permanent Address
  • National ID or passport number
  • Email Address & Mobile Number

Financial Information

  • Mobile banking number (Mobile Pay, Nagad, Rocket, etc.)
  • Bank Account Details (for bank transfers)
  • Transaction history and amounts
  • Deposit and withdrawal details

Usage Information

  • Betting history and preferred sports markets
  • Login time, device, and IP address
  • Time spent on the platform and pages visited
  • Customer support communication history
Data Type Reason for Collection Mandatory?
Name & Date of Birth Identity Verification (KYC) Yes
Mobile Number Account Security & Communication Yes
Email Notifications & Recovery Yes
Payment Information Transaction Processing Yes
Betting Preferences Service Improvement Optional
Marketing Consent Promotional Communications Optional

03How We Collect Data

bjaee collects data through a variety of methods. We want you to be fully aware of where your information comes from.

Directly From You

  • Information provided when completing the registration form.
  • Documents submitted for KYC verification.
  • Financial information provided at the time of payment.
  • Information provided when contacting customer support.
  • When updating your profile or changing your password.

Automatically Collected Information

  • Via browser cookies during website visits.
  • Login and logout timestamp logs.
  • IP address and device information.
  • System logs recorded while placing bets.

We never collect information from your social media profiles or third-party sources without your permission.

04How We Use Your Data

bjaee Your data is used only for specific, legitimate purposes. It is never used beyond what was stated at the time of collection.

  • Account Management: To create, verify, and maintain your account.
  • Payment Processing: To process deposits and withdrawals securely.
  • Legal Obligation: To comply with KYC and AML (Anti-Money Laundering) regulations.
  • Security: To prevent fraud and unauthorized access.
  • Customer Support: To resolve your issues and provide support.
  • Service Improvement: To further improve your platform experience.
  • Responsible Gambling: To identify excessive betting patterns and provide appropriate support.
  • Marketing (with consent): To keep you informed about offers and bonuses tailored to your preferences.

Unsubscribe from Marketing Emails: You can unsubscribe from our marketing emails at any time. Simply click the "Unsubscribe" link at the bottom of any email, or let our support team know.

05Data Sharing Policy

bjaee never sells your personal data. However, in certain circumstances, limited information may need to be shared with trusted parties.

When Your Data is Shared

  • Payment Provider: Necessary information is shared with payment providers such as Mobile Pay, Nagad, and Rocket to process transactions.
  • Law Enforcement Agencies: When required by a court order or a lawful government request.
  • Fraud Prevention Agencies: For the purpose of detecting and preventing fraud.
  • Technology Partner: Technology service providers who operate the platform, all bound by strict confidentiality agreements.

All our partners and service providers operate under strict confidentiality agreements and are not permitted to use your data for their own purposes.

When Your Data is Not Shared

  • To advertisers or marketing companies.
  • To other betting platforms or competitors.
  • For any commercial purpose without your consent.
  • On social media platforms.

06Cookies & Tracking

bjaee The website uses various types of cookies. Cookies are small data files stored in your browser that help improve your experience.

Cookie Types Purpose Duration
Essential Cookies Maintaining login sessions and security Cleared at end of session
Functional Cookies Remembering Language & Preference Settings 1 Year
Analytics Cookies Collecting Site Usage Statistics 6 Months
Performance Cookies Improving Page Load Speed 3 Months

You can disable cookies through your browser settings. Please note, however, that disabling essential cookies may cause certain platform features to not function properly.

We do not use third-party tracking cookies that follow you across other websites.

07Data Security Measures

bjaee Industry-leading security measures are used to protect your data. Our security infrastructure is regularly audited by third parties.

  • 256-bit SSL/TLS Encryption: All data transmissions are encrypted.
  • Two-Factor Authentication (2FA): An extra layer of protection for account logins.
  • Firewall Protection: Protecting servers from external attacks.
  • DDoS Protection: Protection measures against cyber attacks.
  • Regular Security Audits: Regularly audited by third-party experts.
  • Encrypted Database: Stored data is also kept in an encrypted state.
  • Restricted Access: Only authorized personnel have access to specific data.
  • 24/7 Monitoring: Any unusual system activity is detected and flagged immediately.

Our Response to a Data Breach

In the event of a data breach for any reason, bjaee Will immediately take the following steps:

  • The relevant authorities will be notified within 72 hours of detecting an incident.
  • Affected users will be notified by email as soon as possible.
  • Steps will be taken to secure any affected accounts.
  • The cause of the incident will be investigated and measures will be put in place to prevent recurrence.

08Data Retention Period

bjaee Your data is retained only for as long as necessary or legally required. We do not hold on to information beyond its useful purpose.

Data Type Retention Period Reason
Account Information 5 Years After Account Closure Legal Obligations
Transaction History 7 Years Financial Regulatory Compliance
KYC Documents 5 Years AML Compliance
Customer Service Logs 3 Years Service Quality Verification
Marketing Preferences Until Consent is Withdrawn User Instructions
Session Cookies At End of Session Deleted Automatically

Once the defined retention period has ended, your data is permanently deleted or anonymized using secure methods.

09Your Rights

bjaee As a user of our platform, you have clear rights over your own data. We respect these rights and make them easy to exercise.

Right to Access — You may find out what information we hold about you.
Right to Rectification — You may request corrections to any inaccurate or incomplete information.
Right to Erasure — You may request the deletion of your data under certain circumstances.
Right to Restrict Processing — You can request restrictions on how your data is processed in certain cases.
Right to Data Portability — You can receive a copy of your data in a structured format.
Right to Object — You can object to marketing or profiling activities.

How to Exercise Your Rights

To exercise any of your rights support@bjaee.betto send us an email or reach us via the platform's live chat. We typically respond within 30 business days.

In certain cases, legal obligations (such as AML requirements or financial transaction records) may prevent us from deleting your data. We will inform you of the reason if this applies.

10Protection of Minors

bjaee Strictly for users aged 18 and above. We do not knowingly collect data from or provide services to anyone under 18.

  • Age verification is mandatory at the time of registration.
  • Age verification is carried out as part of the KYC process.
  • Any account identified as belonging to a minor is closed immediately.
  • Any data found to have been collected from a minor will be deleted immediately.

If you believe a minor is using our platform, please support@bjaee.betto let us know. For more details, please visit our Responsible Gaming Visit the page.

11Policy Updates

bjaee This privacy policy may be updated from time to time. Changes may be driven by legal updates, new services, or security improvements.

  • A notice will be sent to your registered email before any important changes.
  • The date of any changes will always be displayed at the top of this page.
  • Continued use of the platform after a new policy takes effect will be considered acceptance of the changes.
  • If you do not agree to the updated policy, you may request to close your account.

We recommend visiting this page regularly to stay up to date with the latest policy.

12Contact

For any questions or concerns about this Privacy Policy, or to make a request regarding your data, please get in touch with us. Our dedicated privacy team is always ready to help.

  • Email: support@bjaee.bet
  • Live Chat: Log in to the platform and click the support icon.
  • Response time: typically within 24–48 hours.

Our Terms & Conditions and Responsible Gaming pages as well.

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Join the safe and trusted bjaee today

Your privacy is fully protected. Register now and enjoy Bangladesh's best Sports Betting experience.

For 18+ only. Your information is always protected.

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